:root{
    --primary:#2563eb;
    --primary-dark:#1e40af;
    --gradient:linear-gradient(135deg,#1e3a8a,#2563eb);
    --card-bg:rgba(255,255,255,.96);
    --border:rgba(37,99,235,.25);
    --text:#0f172a;
    --muted:#64748b;
    --radius:16px;
}

/* RESET */
*{
    margin:0;
    padding:0;
    box-sizing:border-box;
    font-family:'Poppins',sans-serif;
}

/* BODY */
body{
    min-height:100vh;
    background:var(--gradient);
    display:flex;
    flex-direction:column;
}

/* NAVBAR */
.navbar{
    background:rgba(255,255,255,.12);
    backdrop-filter:blur(10px);
}
.nav-container{
    max-width:1200px;
    margin:auto;
    padding:14px 20px;
    display:flex;
    justify-content:space-between;
    align-items:center;
}
.logo{
    display:flex;
    align-items:center;
    gap:10px;
    color:#fff;
    font-weight:600;
    text-decoration:none;
}
.logo img{height:36px}

.nav-links{
    list-style:none;
    display:flex;
    gap:22px;
}
.nav-links a{
    color:#e5e7eb;
    text-decoration:none;
    font-size:14px;
}
.nav-links a:hover,
.nav-links a.active{
    color:#fff;
}

/* STATUS CONTAINER */
.status-container{
    flex:1;
    display:flex;
    align-items:center;
    justify-content:center;
    padding:30px 15px;
}

/* STATUS CARD */
.status-card{
    width:100%;
    max-width:520px;
    background:var(--card-bg);
    border-radius:var(--radius);
    padding:36px 34px;
    border:1px solid var(--border);
    box-shadow:
        0 25px 60px rgba(0,0,0,.25),
        inset 0 0 0 1px rgba(255,255,255,.6);
}

/* HEADER */
.status-header{
    text-align:center;
    margin-bottom:26px;
}
.status-header i{
    font-size:42px;
    color:var(--primary);
}
.status-header h1{
    font-size:26px;
    font-weight:600;
    color:var(--text);
}
.status-header p{
    font-size:14px;
    color:var(--muted);
}

/* FORM */
.form-group{
    margin-bottom:18px;
}
.form-control{
    width:100%;
    padding:14px 16px;
    border-radius:12px;
    border:1px solid #e5e7eb;
    font-size:14px;
}
.form-control:focus{
    outline:none;
    border-color:var(--primary);
    box-shadow:0 0 0 3px rgba(37,99,235,.15);
}

/* BUTTON */
.submit-btn{
    width:100%;
    padding:14px;
    border-radius:14px;
    border:none;
    background:var(--gradient);
    color:#fff;
    font-size:15px;
    font-weight:600;
    cursor:pointer;
    transition:.3s;
}
.submit-btn:hover{
    transform:translateY(-1px);
    box-shadow:0 12px 30px rgba(0,0,0,.3);
}

/* TICKET DETAILS */
.ticket-details{
    margin-top:26px;
    background:#f8fafc;
    border-radius:14px;
    padding:18px;
    border:1px solid #e5e7eb;
}
.detail-row{
    margin-bottom:10px;
    font-size:14px;
    color:#334155;
}

/* STATUS BADGE */
.status-badge{
    padding:4px 10px;
    border-radius:10px;
    font-size:12px;
    font-weight:600;
}
.status-open{
    background:#e0f2fe;
    color:#0369a1;
}
.status-pending{
    background:#fff7ed;
    color:#9a3412;
}
.status-closed{
    background:#dcfce7;
    color:#166534;
}

/* REPLY SECTION */
.reply-section{
    margin-top:20px;
    padding:16px;
    border-radius:14px;
    background:#eef2ff;
    border:1px solid #c7d2fe;
}
.reply-section p{
    font-size:14px;
    color:#1e293b;
}

/* NO REPLY / ERROR */
.no-reply{
    margin-top:20px;
    padding:16px;
    border-radius:14px;
    background:#f1f5f9;
    text-align:center;
    color:#475569;
}
.no-reply i{
    font-size:24px;
    margin-bottom:6px;
    color:var(--primary);
}

/* FOOTER */
.footer{
    text-align:center;
    padding:14px;
    font-size:13px;
    color:#e5e7eb;
    background:rgba(255,255,255,.08);
}

/* MOBILE */
@media(max-width:480px){
    .status-card{
        padding:28px 24px;
    }
}